Reservation terms

1. Subject

By reserving, you secure seats for your company at llmcrowd, an AI workspace on dedicated hardware in Germany or Switzerland. The provider is SAITS GmbH (Swiss AI Tech Services). Reservations are for businesses only, not for consumers.

2. Reservation fee

The reservation costs CHF 99 (Switzerland) or €99 (EU) per seat, at least 10 and at most 400 seats per reservation, payable via Stripe when you reserve. Your payment method is saved for the first payment under clause 4.

3. Tranches

llmcrowd starts with one server and expands in tranches. One tranche is one server with 400 seats, up to 3,000 seats in total. Your reservation belongs to the tranche running when your payment arrives; we confirm it by email.

4. First payment

Once your tranche is full, the first payment becomes due: with annual payment CHF 2,400 (Switzerland) or €2,400 (EU) per seat for 12 months in advance, with monthly payment the first instalment of CHF 250 or €250 per seat. The reservation fee of CHF 99 (Switzerland) or €99 (EU) per seat is deducted in the same currency. All prices exclude VAT.

We announce the charge by email at least 7 days in advance and then charge the payment method saved with Stripe. We then order the tranche's server.

5. Term

The contract runs 12 months fixed. Monthly payment is an instalment plan for this contract (25% surcharge over annual payment) and is not cancellable monthly. The remaining 11 instalments are charged monthly from one month after access is provided.

6. Refund

If the first server in the country of your reservation has not started by 30 June 2027, we refund all reservation fees automatically and in full.

If your tranche's server is not operational within 4 months of the first payment becoming due, you may withdraw from the contract and receive the prepayment and the reservation fee back in full. We keep prepayments in a separate account.

7. Prices and features

Feature descriptions on the website describe the planned offer. The planned start date is not a guaranteed delivery date; it depends on when the tranche fills and on hardware delivery times.

8. Law and jurisdiction

The law applicable at the provider's registered office applies unless mandatory law provides otherwise. Prepayment, refund on delay and these terms are reviewed by a lawyer before launch.